Terms and Conditions for Urban Rang
1. Introduction
Welcome to Urban Rang, part of Ragunath Enterprises. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website at UrbanRangVibes.com or making a purchase from us, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
2. Definitions
2.1 “We,” “Us,” “Our”: Refers to Urban Rang, a brand operated by Ragunath Enterprises. 2.2 “You,” “Your,” “User”: Refers to the customer, visitor, or user of our website and services. 2.3 “Website”: Refers to UrbanRangVibes.com and any related domains or subdomains. 2.4 “Products”: Refers to the Indo-Western women’s wear and any other items sold by Urban Rang.
3. Eligibility
By using our website or purchasing products from us, you represent and warrant that you are at least 18 years old or have the permission of a parent or guardian to use our services. You also agree to provide accurate and complete information when registering an account or making a purchase.
4. Account Registration
4.1 Account Creation To access certain features of our website or make a purchase, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.
4.2 Account Security You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
5. Orders and Payment
5.1 Order Acceptance All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or issues identified by our fraud detection system.
5.2 Payment Methods We accept various payment methods, including credit/debit cards, digital wallets, and third-party payment gateways. By providing payment information, you represent and warrant that you have the legal right to use the payment method(s) provided.
5.3 Pricing and Availability Prices for products are subject to change without notice. While we strive to provide accurate pricing information, errors may occur. If we discover a pricing error after you have placed an order, we will inform you and give you the option to proceed with the correct price or cancel your order.
6. Shipping and Delivery
6.1 Shipping Policy Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, and shipping charges. We partner with third-party shipping services to ensure timely and reliable delivery of your orders.
6.2 Delivery Time We aim to deliver your orders within 7 to 10 business days. Delivery times may vary depending on your location and other factors beyond our control. We will provide you with a tracking number once your order has been dispatched.
7. Returns and Refunds
7.1 Return Policy We only accept returns for products that are damaged or incorrect. If you receive a damaged product or a product different from what you ordered, please contact our customer care team within 7 days of delivery. For returns, you will need to provide an unboxing video and the original invoice. Please refer to our Return and Refund Policy for detailed instructions on how to initiate a return.
7.2 Refund Policy Once we receive and verify the returned product, we will notify you of the status of your refund. If approved, we will initiate the refund to your original method of payment within 5 to 7 business days. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment provider.
8. Product Descriptions
We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
9. Intellectual Property
9.1 Ownership All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Urban Rang or its content suppliers and is protected by applicable intellectual property laws.
9.2 Limited License You are granted a limited, non-exclusive, and revocable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
10. User Conduct
You agree to use our website and services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of our website. Prohibited activities include, but are not limited to:
- Engaging in any activity that interferes with or disrupts the operation of our website or services.
- Using our website to transmit any unlawful, harmful, or objectionable content.
- Impersonating any person or entity or falsely representing your affiliation with any person or entity.
11. Disclaimer of Warranties
Our website and services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the operation of our website or the information, content, materials, or products included on our website. To the fullest extent permissible by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
12. Limitation of Liability
In no event shall Urban Rang, its affiliates, or its licensors be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products, or services. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages.
13. Indemnification
You agree to indemnify and hold harmless Urban Rang, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our website, products, or services, or your violation of these Terms.
14. Governing Law and Jurisdiction
These Terms and your use of our website and services are governed by and construed in accordance with the laws of Maharashtra, India. Any disputes arising out of or related to these Terms or our services will be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Terms on our website and indicating the effective date. Your continued use of our website and services after such changes constitutes your acceptance of the updated Terms.
17. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Ragunath Enterprises
Ground Floor
Shrusti Shopping Centre, RH05
Saradwadi Road, Sinnar
Nashik, 422103 Maharastra
Email: customercare@urbanrangvibes.com
Phone: +91 99505 50587
18. Entire Agreement
These Terms constitute the entire agreement between you and Urban Rang regarding your use of our website, products, and services, and supersede all prior agreements and understandings, whether written or oral.
19. Termination
We reserve the right to terminate or suspend your access to our website and services at our sole discretion, without notice or liability, for any reason, including but not limited to your breach of these Terms.
20. Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Urban Rang.
21. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.
22. Headings
The headings used in these Terms are for convenience only and have no legal or contractual effect.